What Full-Service Property Management Covers
"Full-service" means different things to different companies —ánd it's worth knowing exactly what's included before signing a management agreement.
Leasing and Marketing
This typically covers professional listing photos, syndication to major rental sites, showings, and tenant screening — the front-end work of getting a qualified tenant in place.
Rent Collection
Automated rent collection, late fee enforcement, and consistent follow-up on delinquent accounts should be part of the base service, not an add-on.
Maintenance Coordination
A property manager should have an established contractor network for both routine and emergency repairs, along with a system for tenants to submit and track maintenance requests.
Financial Reporting
Owners should expect monthly statements showing income, expenses, and any maintenance costs, along with year-end documentation for tax filing.
Legal Compliance
This includes Fair Housing-compliant screening, Texas-specific lease terms, proper notice procedures, and security deposit handling under Texas Property Code Chapter 92.
What to Ask Before Signing
Get a full list of what's included versus billed separately — leasing fees, renewal fees, maintenance markups — and ask how the company handles vacancy, tenant disputes, and emergency maintenance response. A management agreement that's vague about scope tends to generate surprise invoices later.
Frequently Asked Questions
Leasing/placement fees, lease renewal fees, and maintenance markups above contractor cost are commonly billed separately from the monthly management fee — always confirm this in writing.
Monthly statements covering income and expenses, plus year-end summaries for tax purposes, is standard for full-service property management.
